Job Summary

This is a middle management position for supervisory coverage of the Nursing Department, other patient care areas, and the hospital in general. The Nursing Supervisor possesses knowledge of hospital and nursing policies and procedures, allowing independent judgment in their interpretation.

The Nursing Supervisor duties include provision of managerial and clinical links between the nurse leaders and department direction in their absence. Additionally, this position includes staffing patient assignments and coordinating with other healthcare professionals to ensure patient care standards are met.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Promotes the mission, vision, and values of the organization.

• Visits all nursing areas to assess the need for additional resources or support and to assist Charge Nurses in problem solving.

• Responds to Code Blues, acts as the coordinator, maintains the record, and assists with the transfer of the patient.

• Investigates patient, family, and physician concerns regarding the care delivered to patients and initiates corrective action as appropriate.

• Serves as a support and facilitator with families, nursing personnel, and physicians to ensure that expiration procedures are handled appropriately.

• Communicates with the funeral home and other agencies in the community as necessary to expeditiously complete final arrangements of expirations.

• Assists with the coordination of patient transfers to and from other hospitals.

• Assists and advises in the appropriate placement of admissions and transfers of patients as indicated by patient needs, acuity, staff, and staff supervision requirements.

• Acts as an advocate of the patient following the guidelines found in the Patient Bill of Rights.

• Assists the Staffing Coordinator in the procurement and allocation of professional and ancillary nursing personnel based on patient needs, patient acuity, availability, and competency level of staff.

• Reallocates nursing personnel as necessary due to emergencies and other unusual situations.

• Assists the Charge Nurse in meeting the objectives and standards established for the individual nursing units and provides pertinent feedback regarding the same.

• Acts as a liaison between nursing personnel and other ancillary departments to promote an effective and efficient working environment and to provide patient care.

• Communicates information in an accurate and timely manner to appropriate individuals, assuring thorough investigation of issues and occurrences prior to reporting.

• Ensures that incident reports are appropriately completed for any happening or unusual occurrence that is not consistent with the accepted standard of care or routine operating procedure.

• Reports significant incidents and problems to the administrator-on-call and CNO, such as:

  • Unusual patient or family problems or concerns.

  • Physician concerns.

  • Borrowing or lending of major equipment.

  • Major damage or utility outages.

  • Security problems.

  • Public relations or media events.

  • Fire.

  • Disaster.

  • Bomb threats.

  • Matters of legal importance.

  • Calls received from the Health Department, AHCA, or any other regulatory body.

  • Safety issues.

• Contacts the respective Chief of Service for medical matters pertaining to the inability to locate attending physicians or other situations which may be beyond the capability of available hospital personnel.

• Participates in change of report to communicate patient events, equipment and personnel problems, as well as any other situation that should be communicated to the next shift.

• Demonstrates safe and correct use of restraints as per policy.

• Participates in the department quality assurance/quality improvement program as directed.

• Adheres to department and hospital risk management standards according to established policies and procedures.

• Adheres to department and hospital infection control standards according to established policies and procedures.

• Adheres to department and hospital safety standards according to established policies and procedures.

• Adheres to department and hospital policies and procedures regarding confidentiality.

• Meets hospital-wide requirements for attendance at annual mandatory in-services.

• Recognizes self-limitations and utilizes appropriate resources for consultation as evident by seeking input from immediate supervisor when challenged by a new situation.

• Maintains professional image of self and assigned department.

• Supports and adheres to all hospital standards.

• Adheres to hospital attendance and tardiness policy.

• Documents arrivals and departures in accordance with hospital policy.

• Notifies immediate supervisor of inability to arrive at work on time or of the need to leave earlier than the established schedule.

• Adheres to hospital dress code.

• Reports for scheduled shift on time and prepared to assume duties.

• Leaves for meal and break periods on time and returns on time.

• Follows appropriate procedure for planning and arranging schedule changes, holidays, and vacations.

• Does not consistently receive or make personal phone calls while on duty.

• Meets hospital-wide requirements for annual completion of tuberculin test and any other medical tests required for job classification.

• Varies work schedule to meet department and hospital staffing needs.

• Operates and maintains assigned equipment in an effective and safe manner. Reports malfunctions to the supervisor in a timely manner.

• Attends and participates in department and hospital meetings as scheduled.

• Is punctual in attendance to meetings and arrives ready to discuss agenda items.

Supervisory Responsibilities

This position collaborates on patient care and outcomes.

Required Education

• Graduate from an accredited program of Nursing.

Required Experience

• Minimum of one-year supervisory experience.

Required Licenses and Certifications

• Current State of Florida nursing license required.

• Current CPR certification required.

• Current ACLS certification required.

Required Knowledge, Skills, and Abilities

• Use common sense and therapeutic skills to care for the sick.

• Helps patients, family members, physicians, visitors, and co-workers in a prompt and courteous manner. If unable to help, finds someone who can.

• Acknowledges and responds tactfully to all requests.

• Promotes open communication with others as evident by positive and effective relationships and interactions with all departments.

• Approaches situations and day-to-day activities in a positive manner.

• Remains calm under stressful situations using logical and sound judgment to choose an appropriate course of action.

• Completes assignments by due date.

• Maintains current licensure/certification for position held.

• Meets hospital-wide requirements for attendance at annual mandatory in-services.

Preferred Qualifications

N/A

Financial Responsibilities

None of the above — this position does not currently handle physical money or negotiate contracts.

Budget Responsibilities

This position does not currently have budget responsibility.

Languages

English: Advanced

Spanish: Preferred

Creole: Preferred

Travel

Required. Flexible to travel per business needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to